Online purchases are processed with 24-36 hours of order being placed online and shipped Monday-Friday. Orders placed on the weekend will be processed the next business day. Shipping will be applied at checkout. We ship USPS priority mail or UPS Ground and you will receive a tracking number. If you have questions while your package is in transit, please contact UPS at 1-800-742-5877
If your purchase qualified for free shipping and you choose to return all or part of the order, you will be credited the full item price minus the shipping and handling costs that we incur in shipping the item(s) to you.
Shipping times offered are an estimate only, delivery times are not guaranteed. We recommend that you provide a shipping address that has a secure delivery space. Jenson's/I.Appeal will not be responsible for theft of packages that have been confirmed as delivered via provided tracking services. If items are returned to Jenson's/I.Appeal because an incorrect shipping address was provided, the customer will be responsible for additional shipping cost to reship the order.